2023 Tech Trends to Help Your Small Business

Small business owners who aren’t taking advantage of current technology trends to improve their business efficiency and productivity are, frankly, shooting themselves in the foot.

While you might be focusing on running your company instead of reading up on the major tech trends of 2022, you should still be taking the time to keep yourself up to date, as these technologies could seriously benefit you and your SMB in various ways. Keep reading to find out which tech trends could seriously improve how you do things. 

Artificial Intelligence

AI might sound like something you’ve heard your kids talk about when they’re gaming, but believe it or not, this technology is doing wonders for businesses in so many ways. 

For example, Service Now AIOps combines the terms artificial intelligence (AI) and operations (Ops) and uses machine learning, analytics and data science to resolve operational issues – just one example of how artificial intelligence could benefit your business. 

Productivity Software

There are so many programmes and apps out there designed to boost our productivity, both on a personal and professional level. 

For example, you can use computer monitoring software to monitor your employee’s productivity throughout the workday. You can also invest in time-tracking apps to see what tasks are taking up the most of your time, task management programmes like to-do apps, calendars and note-taking systems, and even website blockers that can prevent you and employees from using distracting websites during work hours. 


These days, there’s a bigger emphasis than ever on cyber security, due to the sheer amount of data we have stored up on our devices. Leaking of sensitive information, data breaches, the corruption of files and other security risks could pose a serious threat to your small business, so protecting yourself online is crucial.

Cybersecurity tech has vastly improved over the years, and there are even some great free cybersecurity tools that will work great for small businesses if you don’t have the budget for major protocols. 

Remote Onboarding

Since the onset of the Covid-19 pandemic, many businesses switched over to a remote working model or a hybrid model and never saw the point in switching back. This means that hiring new employees has become a purely online process for many companies – something else that has been made possible by new software.

It’s important for new employees to feel welcome and easily get to grips with their new company, role and colleagues. Good collaborative tools accompanied by proper onboarding software have been key in this transition. 

Task Automation

Business owners will come to realise that there are plenty of menial business tasks that can be automated, and they should be taking advantage of that. Marketing tasks, customer support, admin, accounting and recruitment are just a few examples of the types of tasks that can be automated in your business with the help of the right programmes and software. 

Automating these tasks can free up hours of your and your employee’s time, leaving room for the more important activities, 

Kishan Rana

Kishan Rana is a SEO Consultant and professional Blogger. He has 5+ years of experience in SEO. He loves Blogging Very Much.

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